Refund And Cancellation Policy

Every booking made on is subject to cancellation charges levied by the airline, which may vary with respect to flight and booking class.

Some bookings may be non-refundable as per the specific airline’s policy.

Some bookings cannot be partially canceled as per the specific airline’s policy.

Cancellations can be made offline by sending an email to info@tripzoe.com

We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.

Amendment charges on www.tripzoe.com are subject to change as per the policy of the airline, which varies due to flight timings and booking class.As you know, Filght and Hotel prices are dynamic and subject to change.

To cancel the tickets within 24 hours of the journey, TripZoe recommends customer contact the airline directly, and after that, send the cancellation request to us Via Mail for refunds.

In case of direct cancellation through airlines, refunds will be given according to airlines charges along with our service charge, as mentioned above. After flight departure & in the event of No no-show, we don’t entertain any cancellation request.

In case of No-show, the refund amount is entirely depends on the airlines.TripZoe has nothing to do with the refund amount. will refund the same amount to the customer, which we receive from airlines in case of No-Show.

THE USER AGREES TO PAY FEE CHARGED BY THE USER AGREES TO PAY FEE CHARGED BY UPON ANY TYPE OF CANCELLATIONS MADE POST BOOKING IRRESPECTIVE OF REFUND AMOUNT, CHANGES OF SCHEDULE WILL CHARGED AS PER REFUND POLICY- PER PAX ANY REFUND TO THE USER SHALL BE PROCESSED AFTER DEDUCTING EQUIVALENT AMOUNT TOWARDS THE FEE.

Hotel Amendment & Cancellation Policy –

Every booking made on is subject to cancellation charges levied by the Hotels, which may vary with respect to hotels and room types. levies negligible amount as per tariff and  room for hotel booking as cancellation service charges

Cancellations can be made offline by sending an email to info@tripzoe.com.

We assist you in making various amendments for bookings. In few cases, you need to contact the hotel directly.

To cancel the booking within 24 hours of the journey, we recommend that customers contact directly and, after that, send the cancellation request on our website for refunds.

Refund Policy:

will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through email.

A refund for the cancellation of air tickets & hotel bookings will be credited directly to the customer's mode of payment after receiving the refund amount from the airlines & hotels, respectively.

Requests for permitted changes and cancellations will be processed within 2 working days after all payments required to process the request are settled. In the event of a cancellation, any payments to be refunded after the deduction of payments required to process the cancellation will be credited to the same payment card or account which was used to make the original purchase within 15 working days thereafter. Some payment cards and accounts may take up to an additional 30 days to display the credited amount.
Subject to Hyderabad Telangana (India) Jurisdiction only.